Document Review... It's not enough to think you are a winner, ensure the people that make the decisions believe you are a winner.

The  primary function of Document Review is to provide depth of experience from both sides of the 'influencing document' process. Working with Red Review will not guarantee success, but it will bring success one step closer.

Pro-actively, Red Review comes in to the closing stages of strategic document preparation and provides an independent ‘customer eye’ view of the document that everyone else is so close to. In this way mistakes can be rectified quickly and efficiently and just as importantly, the power of the message can be commented on and suggestions made.

The areas we can provide most support, in terms of best use of time available and suggested changes, are the executive summary and any business text. In other more specialised areas, we provide a 'customer eye' service that checks whether the question has been addressed within the answer - very often a great deal of specialised text can go into an answer without addressing the question - this can be extremely frustrating for customers.

This service would normally take place over 1 to 2 days. We'd expect to provide the resource either remotely utilising conference facilities or on site (where necessary travel and accommodation expenses would be agreed). If on site we'd need a quiet room that would allow up to three people to spread documentation out as necessary. Also, a flip chart or white board facility as well as some one on hand to provide printouts etc. would be beneficial.

Information we would require to a greater or lesser degree, depending on the document in question, will include who the intended audience are and what are their main drivers as well as recognised competition (either in the form of internal barriers or other suppliers).

Where further training is mutually thought to be beneficial, we can advise on where to source it.

Pro-active reviews are an excellent discipline but for organisations that want to build conformity into their process, re-active reviews and associated learning assessments are an invaluable source of information

 

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